Privacy Policy - Backcountry Helicopters

This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://www.backcountryhelicopters.com/ (the “Site”).

WHO WE ARE

We provide helicopter services including scenic flights, hunting and fishing charters and commercial operations out of Makarora, New Zealand. Our website address is: https://www.backcountryhelicopters.com/ Company name: Backcountry Helicopters Address: Corner Rata Road and State Highway 6, Makarora 9382, New Zealand Email: [email protected] Phone: +64-3-443-8351

PERSONAL INFORMATION WE COLLECT

Device Information When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies: 1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 2. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 3. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Contact Information Personal details entered into contact forms and the newsletter signup form are emailed to us. We keep these submissions for a certain period for customer service purposes, but do not use the information submitted through them for marketing purposes. We call this information “Contact Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Contact Form Information that we collect to communicate with you. We use the Newsletter Signup Information that we collect to provide you with information or advertising relating to our services. We use the Device Information that we collect to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

When you make a booking with Redzy, our online booking system, your personal information will be stored within Redzy.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. Analytics  We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Newsletters If you sign up for our newsletter, we will share your email address with MailChimp our data management systems to facilitate sending our newsletters. You can unsubscribe from this at any point by emailing us or clicking ‘unsubscribe’ at the bottom of the newsletter.

Marketing  We may share your Personal Information collected with a Marketing Agency to assess the success of our advertising campaigns information will not be used by that marketing agency for any of its own purposes. Your personal details will not be used for marketing purposes unless you have given express permission for us to do so. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

ReCAPTCHA

reCAPTCHA v3 has been implemented on this site within the contact forms to reduce spam. Your use of reCAPTCHA v3 is subject to the Google Privacy Policy and Terms of Use.

YOUR RIGHTS

You have the right under New Zealand law to access Personal Information we hold about you, and to ask that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us through the contact information above. If you are a European Union resident, please note that this is similar to the right you have under the EU General Data Protection Regulation, and that your personal information will be transferred outside of the EU. DATA RETENTION When you complete the contact form, we will maintain your details for our records unless and until you ask us to delete this information.

EMBEDDED CONTENT

Articles on this site may include embedded content (e.g. videos, images, articles, etc.) from other websites. Embedded content behaves in exactly the same way as if you had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected]